Integrations
Connects to the systems dealerships already run on.
Apex BDC connects to the CRM, DMS, service scheduler, and inventory systems dealerships already run on. Each row is published as live, in pilot, in development, or on the roadmap.
| Partner | Category | Status | Notes |
|---|---|---|---|
| CRM | |||
| VinSolutions | CRM | In development | Direct two-way sync through the certified partner program. |
| DealerSocket | CRM | In development | Direct two-way sync through the certified partner program. |
| eLead | CRM | In development | Direct two-way sync through the certified partner program. |
| DriveCentric | CRM | Roadmap | Planned two-way sync through the vendor's partner program. |
| CRM and DMS | |||
| Tekion | CRM and DMS | Roadmap | Planned integration through the Tekion partner program. |
| DMS | |||
| CDK Global | DMS | Roadmap | Planned integration through CDK's certified-integrator program. |
| Reynolds and Reynolds | DMS | Roadmap | Planned integration through the Reynolds partner program. |
| Cox Automotive | DMS | Roadmap | Planned integration through the Cox Automotive partner program. |
| PBS Systems | DMS | Roadmap | Planned integration through the PBS partner program. |
| Inventory | |||
| vAuto | Inventory | Roadmap | Planned inventory feed integration. |
| HomeNet | Inventory | Roadmap | Planned inventory feed integration. |
| Service scheduler | |||
| xTime | Service scheduler | Roadmap | Planned appointment sync. |
| myKaarma | Service scheduler | Roadmap | Planned appointment sync. |
| Dealer-FX | Service scheduler | Roadmap | Planned appointment sync. |
| Website provider | |||
| Dealer.com | Website provider | Roadmap | Planned lead-form intake and web session context. |
| DealerInspire | Website provider | Roadmap | Planned lead-form intake and web session context. |
| Lead source | |||
| Web lead intake (REST) | Lead source | Live | REST endpoint for any web form, third-party lead provider, or chat tool. |
| ADF/XML lead email | Lead source | Live | Accepts industry-standard ADF/XML lead emails from any provider or CRM. |
| Auth | |||
| Google sign-in | Auth | Live | Single sign-on for workspace users. |
| Messaging | |||
| Email response | Messaging | Pilot | Outbound response through the workspace email connection. |
| SMS response | Messaging | Pilot | Two-way messaging on your dedicated BDC number, A2P 10DLC or Toll-Free registered. |
| Voice | |||
| Outbound voice | Voice | Pilot | Programmable voice with SHAKEN/STIR A-attestation. Configuration is per-rooftop. |
For a specific integration not listed here, email hello@apexbdc.ai. Product names are property of their respective owners.