Updated 2026-10-02
SMS Consent
How dealerships using the Apex BDC platform capture consent to text consumers, in line with TCPA guidelines.
Who sends the messages
Apex BDC is a communications platform operated by AutoCity LLC dba Apex BDC. Our address is 585 Chestnut Street, Union, NJ 07083. Automotive dealerships use the platform to respond to their leads and follow up with their customers.
Text messages are sent by the dealership using its Apex BDC workspace. Each message identifies the sending dealership by name. The Apex BDC platform provides the software and the toll-free number.
How consumers opt in
Each dealership collects consent on its own website with an unchecked, optional checkbox and disclosure that names the dealership. Consent records are kept in the dealership's Apex BDC workspace.
What the consumer receives
After opting in, the consumer may receive text messages from the dealership related to their inquiry, including:
- Appointment confirmations and reminders
- Answers to questions the consumer asked about a specific vehicle, price, or availability
- Follow-up on a test drive, trade valuation, or financing conversation
- Service department appointment reminders
The dealership does not send promotional blasts, offers unrelated to the consumer's inquiry, or messages on behalf of any third party. Consumer phone numbers are not shared, sold, or used for affiliate marketing.
Opting out and getting help
Consumers can opt out of text messages at any time by replying STOP to any message. They will receive one confirmation message and no further messages. Opt-outs are honored across the dealership's Apex BDC workspace within seconds.
For help, consumers can reply HELP to any message, email hello@apexbdc.ai, or call the dealership directly.
Full messaging terms are available at apexbdc.ai/messaging-terms. Full privacy policy is available at apexbdc.ai/privacy.
TCPA and carrier compliance
- Consent to receive text messages is not a condition of any purchase, financing, service, or other transaction.
- Message frequency varies based on the consumer's active inquiry. Typical volume is fewer than 10 messages per consumer per month.
- Message and data rates may apply from the consumer's wireless carrier.
- Outbound messages are restricted to local calling hours per the consumer's time zone, in line with TCPA guidance.
- Consumer phone numbers and messaging data are not sold, rented, or shared with third parties or affiliates for marketing purposes.
- Opt-out requests are honored immediately across all dealership channels using the Apex BDC workspace.
Business: AutoCity LLC dba Apex BDC
Address: 585 Chestnut Street, Union, NJ 07083
Program inquiries: messaging@apexbdc.ai
Support: hello@apexbdc.ai
Privacy: privacy@apexbdc.ai
Legal and complaints: legal@apexbdc.ai