Updated 2026-08-18
Messaging Terms
Program description
Apex BDC delivers text (SMS / MMS) and voice communications on behalf of participating dealerships operated by their staff using the Apex BDC platform (operated by AutoCity LLC dba Apex BDC, 585 Chestnut Street, Union, NJ 07083). Messages identify the sending dealership by name; automated replies and calls are sent under the assistant name "Apex" on that dealership's behalf.
Consent
Dealerships only send messages to consumers who have provided prior express consent through a published dealership form, in-store interaction, or inbound message. Consent records are retained per workspace. Consent to receive text or voice messages is not a condition of any purchase, financing, service, or other transaction.
Message frequency
Message frequency varies by lead activity and appointment cadence. Typical volume is fewer than 10 messages per consumer per month.
Fees
Message and data rates may apply from your wireless carrier. AutoCity LLC dba Apex BDC and the contacting dealership do not charge consumers for SMS or voice messages.
Opt-out and help
Reply STOP to any text message to unsubscribe; you will receive one confirmation message and no further messages. Reply HELP for help, or contact hello@apexbdc.ai. Opt-outs are honored across the dealership's Apex BDC workspace within seconds.
Quiet hours
Outbound texts and calls are restricted to local calling hours per the consumer's time zone, in line with TCPA guidance.
Supported carriers
Carriers are not liable for delayed or undelivered messages. Service is available on major US carriers, subject to carrier capability. Messages are sent from the United States on major US carriers.
Privacy
Information collected through messaging is handled under the Privacy Policy. We do not sell consumer messaging data.
Contact
Messaging program inquiries: messaging@apexbdc.ai. Complaints: legal@apexbdc.ai. AutoCity LLC dba Apex BDC, 585 Chestnut Street, Union, NJ 07083.
Participating dealerships
The following dealership currently uses the Apex BDC platform to send SMS messages to their leads and customers under these messaging terms:
CarTopia LLC
897 Route 22 West
North Plainfield, NJ 07060
Phone: (908) 669-9100
Website: mycartopia.com